Guide · 5 min
Asked to pay before a loan is released? What to do
A short protocol to stop the payment, confirm the channel, and preserve evidence.
Do not transfer money under pressure. Fraud often uses urgency, familiar logos, and promises of an immediate deposit.
Stop the transfer
Do not send money for opening, insurance, processing, or release until you independently verify the institution and contract.
Use the official channel
Type the official domain yourself or open the app from the official store. Do not use the link in the message you received.
Call the UNE
Use the phone number published on the official website or registry, not the number that contacted you.
Report without exposing your data
Keep screenshots and receipts. If you already paid, contact your bank and the relevant authority immediately.