If a product changes,
its profile must change.
Financial conditions expire. We preserve the date, source, and reason for every material correction.
Priority
We first correct legal entity, validity, CAT, rate, fee, term, amount, warnings, and links that could change a decision.
Process
We review the original source, update the profile, and record the date. A request from a brand does not remove verifiable information or replace a public source.
Corrections channel
The production domain is already live. A public corrections email is not published yet; when it exists, it will appear on this page. We do not ask for ID documents, contracts, or personal loan details.
We will accept (once the channel is active): errors in product facts, such as legal entity, CAT, rates, fees, term, amount, broken links, or source dates. Name the profile, the incorrect fact, and a link to the public source that corrects it.
Do not send: ID documents, contracts, account statements, personal financial data, or complaints about your loan. We do not review personal cases; for a dispute, contact the institution, its UNE, or CONDUSEF.